The View From the Build.
Thinking and perspective on retail.
Short reads that explain the core ideas before you look at anything specific to your own systems.
Will Your Agent Go Rogue?
It is the first question everyone asks about agentic AI, and it is the wrong one. The useful question is narrower: which layer stops it, and can you prove it stopped?
Read moreThe real opportunity in retail AI is not the agent, it’s the decision layer
Most retailers already have the systems they need. The opportunity is the decision layer that sits on top of them.
Read moreOne conversation. Every system.
A weekend sale readiness check that normally spans four systems, done from a single instruction.
Read moreGovern the Agents
Agentic AI is arriving on the retail floor. For a board, the questions that matter are the ones every director is trained to ask.
Read moreFrom Photo to Published
How our Product Agent turns a single image into a revenue ready listing.
Read more